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Cancellation Policy

Cancellation Policy

Consumers have a fourteen-day right of withdrawal.

Cancellation Policy

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us (SKN Tuning GmbH, Esbecker Straße 1-5, 31020 Salzhemmendorf, Germany, This e-mail address is being protected from spambots To display JavaScript must be turned on!, Telephone: 49 (0) 51 53 - 94 10 0, Fax: 49 (0) 51 53 - 94 10 25) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision, to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

The right of revocation does not exist in the following contracts:

  • Contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.

Refund Request Form Template

(If you wish to withdraw from the contract, please fill out and return this form)

- To SKN Tuning GmbH, Esbecker Straße 1-5, 31020 Salzhemmendorf, Germany, This e-mail address is being protected from spambots To display JavaScript must be turned on!, Fax: 49 (0) 51 53 - 94 10 25

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following
Goods (*) / provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the customer(s)

- Address of the customer(s)

- Signature of the customer(s) (only in the case of a notification on paper)

- Date

(*) Delete where not applicable.

Special Notes
If you finance this contract through a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is especially true if we are your lender or if your lender uses it to fund our participation. If the loan has already been received by us upon the revocation taking effect, your lender will act in relation to you in respect of the legal consequences of the revocation or return in our rights and obligations under the contract financed. The latter does not apply if the present contract deals with the acquisition of financial instruments (eg securities, foreign exchange or derivatives).

If you want to avoid a contractual binding as much as possible, you make use of your right of revocation and also revoke the loan agreement if you are entitled to a right of revocation.

Different return shipping costs for Germany
We bear the direct costs of returning the goods if the return is made within Germany.

Return labels
Without prejudice to your statutory rights, we will provide you with free return labels for your return within Germany. Log into your customer account and print out the return label. You can hand in the return in a parcel shop of the respective provider in Germany.

Cancellation Policy created with the Trusted Shops Right copywriter in cooperation with FÖHLISCH lawyers.

 

 

 

 

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